Produse CallTrack

Solutii abonament Cloud (Software as a Service)

STARTER

  • Maxim 10 canale / operatori
  • Maxim 25 extensii telefonice / posturi fixe (include agentii de call-center)
  • Inregistrare apeluri in limita a 90 de zile
  • Suport pe e-mail
  • Contact Manager
  • Modul IVR
  • Lead tracking
  • Call monitoring (spy, whisper, barge)
  • Intergrare CRM/ERP
  • Voice mail
  • Fax to mail
  • Optiuni aditionale contra cost
  • CallTrack Phone Surveys
  • Intergrare Google Analytics
  • CallTrack CRM
  • Cere oferta

BUSINESS

  • Maxim 20 canale / operatori
  • Maxim 50 extensii telefonice / posturi fixe (include agentii de call-center)
  • Inregistrare apeluri in limita a 180 de zile
  • Suport pe e-mail
  • Contact Manager
  • Modul IVR
  • Lead tracking
  • Call monitoring (spy, whisper, barge)
  • Intergrare CRM/ERP
  • Voice mail
  • Fax to mail
  • Intergrare Google Analytics
  • Optiuni aditionale contra cost
  • CallTrack Phone Surveys
  • CallTrack CRM
  • Cere oferta

CORPORATE

  • Maxim 40 canale / operatori
  • Maxim 100 extensii telefonice / posturi fixe (include agentii de call-center)
  • Inregistrare apeluri in limita a 360 de zile
  • Suport pe e-mail
  • Contact Manager
  • Modul IVR
  • Lead tracking
  • Call monitoring (spy, whisper, barge)
  • Intergrare CRM/ERP
  • Voice mail
  • Fax to mail
  • Intergrare Google Analytics
  • CallTrack CRM
  • Optiuni aditionale contra cost
  • CallTrack Phone Surveys
  • Cere oferta

ENTERPRISE

  • Mai mult de 40 canale / operatori
  • Mai mult de 100 extensii telefonice / posturi fixe (include agentii de call-center)
  • Inregistrare apeluri in limita a 360 de zile
  • Suport pe e-mail si telefonic
  • Contact Manager
  • Modul IVR
  • Lead tracking
  • Call monitoring (spy, whisper, barge)
  • Intergrare CRM/ERP
  • Voice mail
  • Fax to mail
  • Intergrare Google Analytics
  • CallTrack CRM
  • Optiuni aditionale contra cost
  • CallTrack Phone Surveys
  • Cere oferta

Solutii licentiere (Self-Hosted)

STARTER

  • Maxim 10 canale / operatori
  • Server HP, 2 GB RAM, 500 GB HDD RAID 1
  • 5 ore incluse pentru deploy
  • 50 € / ora de dezvoltare
  • 40 € / luna administrare server CallTrack
  • Fara: Analytics, CRM, Fax
  • Update-uri, suport (email)
    si garantie
    Gratuit 6 luni
  • Cere oferta

BUSINESS

  • Maxim 20 canale / operatori
  • Server HP, 4 GB RAM, 500 GB HDD RAID 1
  • 10 ore incluse pentru deploy
  • 50 € / ora de dezvoltare
  • 80 € / luna administrare server CallTrack
  • Fara: Analytics, Fax
  • Update-uri, suport (email)
    si garantie
    Gratuit 12 luni
  • Cere oferta

CORPORATE

  • Maxim 50 canale / operatori
  • Server HP, 8 GB RAM, 1 TB HDD RAID 1
  • 15 ore incluse pentru deploy
  • 50 € / ora de dezvoltare
  • 120 € / luna administrare server CallTrack
  • Toate modulele incluse
  • Update-uri, suport (email)
    si garantie
    Gratuit 12 luni
  • Cere oferta

ENTERPRISE

  • Maxim 100 canale / operatori
  • Server HP, 8 GB RAM, 1 TB HDD RAID 1
  • 20 ore incluse pentru deploy
  • 50 € / ora de dezvoltare
  • 160 € / luna administrare server CallTrack
  • Toate modulele incluse
  • Update-uri, suport (email)
    si garantie
    Gratuit 12 luni
  • Cere oferta